Customer Service System

Project periods : 2 months

Project name : Customer Service System

Item / Warranty Registration

Return Merchandise Authorization (RMA) Request

Pick Up Reservation

Feature

1. Membership (Contact info: Name, email phone etc.)

2. Registration From ( Item / Warranty )

  • Serial Number
  • Product Name
  • Purchase Date
  • Photo of Receipt
  • Product Category

3. Reservation Form ( RMA / Repair / Pick-up )

  • RMA
  • Repair / Upgrade
    • Prefer Time
    • Problems
    • Photos
    • Member Address and Contact
  • Pick-Up
    • Prefer Time

4. Notification ( Email )

5. Administration

  • Member ( View / Edit / Delete )
  • Item / Warranty ( View / Edit / Delete )
    • Warranty End Date
    • Repair Type
    • Upgradable
    • Status (Confirm or reject)
  • Reservation ( View / Edit / Delete )
    • Reservation / Pick-Up Time
    • Status ( Confirm / Finish / Cancel )

如有興趣申請 D-Biz，請與供應商名單內之供應商聯絡及查詢，以下為隨機選出之供應商範例。

Marvelconnect Technology Limited (SP-381-905)
Reform Marketing Limited (SP-200-206)
New iMedia Solutions Limited (SP-811-734)
Venture Solutions Limited (SP-201-905)
App2One Limited (SP-712-570)
Manfulls Technology (SP-984-750)

更多….. https://www.hkpc.org/zh-HK/dbp-providers-list

為了符合版權要求，我們不能將整個供應商名單列出，請在進行採購前參考「更多」連結，以查看不同供應商的報價，從而確保採購的公平性並符合相關法規要求。